Effective Date: January 1, 2025

Pacific Coir International (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orange-bee-365267.hostingersite.com or engage with our services.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, company name, and mailing address when you:

• Contact us through our website forms
• Request product information or samples
• Subscribe to our newsletter
• Create an account on our website

Business Information: We may collect information about your business, including company size, industry type, and product requirements to better serve your needs.

Technical Information: We automatically collect certain technical information, including IP addresses, browser types, device information, and website usage data through cookies and similar technologies.

How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide customer support
• Process orders and manage business relationships
• Send product information, catalogs, and promotional materials
• Improve our website and services
• Comply with legal obligations
• Analyze website usage and optimize user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting business
• Business partners for joint marketing initiatives (with your consent)
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

As an Indonesian company serving international customers, your information may be transferred to and processed in Indonesia or other countries where our service providers operate.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Opt-out of marketing communications
• Lodge complaints with relevant data protection authorities

Contact Information

If you have questions about this Privacy Policy, please contact us at:

Pacific Coir International
Tobelo, North Halmahera, Indonesia
Email: info@orange-bee-365267.hostingersite.com
Website: orange-bee-365267.hostingersite.com

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.